Important
Account Disclosure Information
You must read the following
important disclosure statement and be a BFFCU member before
applying for Internet Bill Payer services.
BUCKS
FIRST FCU INTERNET BILL PAYER SERVICES
CONSUMER AGREEMENT AND INITIAL DISCLOSURES
On behalf of your
Credit Union, and pursuant to an agreement between your Credit
Union and MYCU Services, LLC, MYCU Services, LLC offers the
Internet Bill Payer Services through this web site.
Electronic Disclosures:
After you have carefully read this Agreement in its entirety,
please indicate your consent to the same and to receiving this
Agreement and Initial Disclosure ("Agreement") electronically
by clicking "I Accept". If you are not in agreement
with this Agreement, please exit this web site. YOUR USE OF
THIS WEB SITE SHALL CONSITUTE YOUR AGREEMENT TO THE TERMS OF
THIS AGREEMENT. We suggest that you print a copy of this Agreement
for future reference. Terms pertaining to fees and contact
persons for problems will be separately disclosed by the Credit
Union.
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Definitions. As used in this Agreement, Account(s) refers to
your Share Draft Checking account you have with our Credit
Union; Member Services Agreement refers to the agreement
between you and Credit Union containing the terms and conditions
governing your Accounts; Billing Account means the
account you have designated to be charged for all fees
and charges, if any, associated with the Services; Business
Day(s) means Monday through Friday, except Federal
Reserve holidays and any additional day the Credit Union
is closed; Designated Bill Paying Account(s) means
the designated checking account(s) at the credit union
from which we make payments on your behalf pursuant to
this Agreement (the Designated Bill Paying Account may
be the same as the Billing Account); Internet Bill Payer
Web Site refers to this web site wherein the Services
are offered via the Internet; the Service(s) refers
to collectively, any or all programs, software, products
and services offered by MYCU Services, LLC which allows
you to pay bills via an Internet connection; Software
License Agreement(s) means the software license agreements
governing your use of the Financial Software; we, us
or our refers to MYCU Services, LLC; you or your refers
to the person(s) subscribing to or using the Service.
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The
Service. You may use an Internet connection to access
the Internet Bill Payer Web Site and direct us to make
payments from your Designated Bill Paying Account(s)
to third parties ("Payees") that you have selected
in advance to receive payments.
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Software
and Equipment Requirements. You may access the Internet
Bill Payer Web Site via the Internet. In order to use
the Service, your Internet device must meet the minimum
requirements. You may use any browser that supports 128-bit
encryption; Netscape Navigator 4.0 or higher, Internet
Explorer 4.5 or higher. MYCU Services, LLC may change
these requirements from time to time. If any of these
requirements change, you will be notified of such change
at the time you log on to the Internet Bill Payer Web
Site.
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Your
User ID and Password. You will be assigned a personal
User ID and a Password which you will use to obtain access
to the Internet Bill Payer Web Site. You authorize us
to follow any instructions entered through the Service
using your User ID and Password. Because your User ID
and Password can be used to access your Account(s) and
to access information about these Account(s), you should
treat your User ID and Password with the same degree
of care and secrecy that you use to protect your ATM
security code and other sensitive financial data. We
may ask you to change your User ID and Password from
time to time for security reasons. You agree not to use
any language that is abusive, harassing, libelous, defamatory,
and obscene or threatening when defining your Password
or any other personalization of your Account(s).
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Sharing
Your User ID and Password with Others. You agree
not to give or make available your User ID, Password,
or account number(s) to any person who is not authorized
to access your Designated Bill Paying Account and other
Accounts. If someone to whom you have granted authority
to use your User ID and Password exceeds such authority,
you are fully liable for all payments made by such person
until you have notified us that you have terminated the
authority granted to such person and have given us a
reasonable period of time to act upon such notice. We
may require that you put such notice in writing. Upon
receipt of such notice we may require you to immediately
change your User ID and Password, and to identify the
person or persons you believe to have exceeded such authority.
You agree to cooperate with us in the investigation and
prosecution of any person who has obtained and used your
User ID and Password without your authorization and/or
in excess of your authority.
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Bill
Payments. You may make payments through the Service
to any business, merchant, or professional with a valid
address that generates a bill or invoice for products
or services provided on your behalf. We reserve the right
to refuse to allow you to designate any particular payee
or class of payee. You may also make payments through
the Service to individuals for non-business purposes.
Payments may be made only to payees with a U.S. payment
address. We will not be liable for any payment of alimony,
child support, taxes, or other governmental fees or court-ordered
payments through the Service.
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Your
Payee List. You must provide sufficient information
about each payee ("Payee Information") as we
may request from time to time, in order to ensure proper
payment to each of your designated payees. This information
may include the name, address and phone number of the
payee and your Payee Account number. You agree that we
may obtain information regarding your Payee Accounts
in order to facilitate proper handling and crediting
of your payments and you authorize your payees to release
such information to us. You can enter your Payee Information,
as well as additions, deletions and modifications to
Payee Information via an Internet connection to the Internet
Bill Payer Web Site.
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Scheduling
Bill Payments. To electronically schedule a payment,
follow the simple instructions in the Online Help file.
Payments may range in amounts up to Ten Thousand Dollars
($10,000.00). When you schedule a bill payment, you authorize
us to withdraw the amount of your payment from your Designated
Bill Paying Account.
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Processing/Delivery
of Your Bill Payments. You may schedule payments
to be processed on a future date, on the same date each
month, or by any of the available schedule methods, subject
to the restrictions in this Agreement. We deduct the
amount of your payment from your Designated Bill Paying
Account on the date that you scheduled the payment to
be processed ("Account Debit Date"). Although
you may schedule bill payments by using the Service twenty-four
hours a day, seven days a week, payments can be processed
only on Business Days, subject to system availability.
If the Account Debit Date falls on a weekend or holiday,
your payment will be processed on the previous Business
Day. We may refuse to process your payment if sufficient
funds, including funds available under any overdraft
plan, are not available in your Designated Bill Paying
Account on the Account Debit Date. When scheduling a
new payee, please schedule your first (1st)
payment to such payee at least ten (10) business days
prior to the date your payment is due, excluding any
applicable grace periods (the "Due Date").
After your initial payment to a respective payee, you
must instruct us to process subsequent payments at least
five (5) Business Days prior to the Due Date. We are
not responsible for any loss you may incur as a result
of your failure to schedule a payment to be processed
in accordance with this Agreement. Once you schedule
a payment, the Account Debit Date will automatically
be displayed on your computer screen.
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How
Bill Payments are Made. We may remit your payments
by mailing your payee a paper check, by electronic funds
transfer, or by other means. We send all checks through
the United States mail. We are not responsible for postal
delays or processing delays by the payees. Occasionally,
a payee chooses not to participate in the service, or
may be unable to process payments in a timely manner.
In such cases, we may decline to make future payments
to these payees, in which case we will send you a notice
regarding the same.
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Same
Day Bill Payments. You may schedule a bill payment
to be processed on the same day that you scheduled the
payment if we receive instructions before 5:00 a.m. Eastern
Standard Time, USA, on a Business Day ("Same Day
Payment").
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Future
Bill Payments. You may schedule a payment to be processed
on any future Business Day within one (1) year from the
date you scheduled the payment ("Future Payment").
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Recurring
Bill Payments. You may schedule payments to be automatically
processed in a fixed amount on the same date every month,
or by any of the other available payment methods (a "Recurring
Payment"). The date on which a Recurring Payment
is scheduled to be processed is referred to below as
the "Recurring Payment Date." If a Recurring
Payment Date is a day which does not exist in a certain
month, the payment will be processed on the last Business
Day of the month. For example, if you schedule a payment
for the 31st of each month, your payment for
the month of April will be processed on or before the
30th of April. If the Recurring Payment Date falls on
a day other than a Business Day in any month, your payment
will be processed the prior Business Day. For example,
if you schedule a Recurring Payment to be processed on
the fifth (5th) of each month, and August
5th is a Saturday, your payment for August will be processed
on August 4th.
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Guarantee
for Bill Payments. We will reimburse you for any
late payment fees or penalties you are charged, up to
a maximum of $50.00 per scheduled payment, as a result
of our failure to deliver a payment made to a business
by the scheduled Due Date if you meet each of the following
obligations:
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You
must properly schedule the payment to be processed at
least five Business Days prior to the Due Date. For Same
Day Payments, this means that you must schedule your
payments to be processed before 5:00 a.m. Eastern Time,
USA, on a Business Day at least five Business Days prior
to the Due Date. Mortgage payments differ from other
Recurring Payments in the following manner: if your mortgage
payment is due on the first of each month with a fifteen
day grace period, then you must schedule your mortgage
payment to be processed on or before the third calendar
day of each month, or the payment guarantee will not
apply.
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You
must provide us with the correct payee name, address,
Due Date, account information and the correct payment
amount. We shall not be liable for fees assessed as a
result of your failure to schedule payment of the sufficient
amount due to a payee.
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Your
Designated Bill Paying Account, including any overdraft
protection, must contain sufficient funds to complete
the payment or transfer on the Account Debit Date.
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The payment
must be made to a business. We will not reimburse any
late payment fees assessed to you by individuals
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The late payment
fee or penalty or the method of calculation must be published
by the payee prior to the Due Date.
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Your Internet
device, Operating system software, telephone line, and
Internet service provider must be functioning properly.
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Stopping
or Modifying Bill Payments. You may modify or cancel
the payment amount and the Account Debit Date of any
scheduled payments via the web site at any time prior
to 5:00 a.m. Eastern Time, USA, on the Account Debit
Date.
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Reviewing
Payments. Records of past payments and payments scheduled
for the future are stored at this Internet Bill Payer
Web Site. The number of records that can be stored depends
on the amount of the available space on the system.
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Incomplete
Payments. If we remit your payment to a payee by
mailing your payee a check, and the check has not been
presented for payment within our payment cut-off period,
we will investigate the status of the check. If the payee
cannot be reached, or the payment is to an individual
and the check has not been presented for payment ninety
(90) days after the Account Debit Date, we may place
a stop payment order on the check and credit your account
accordingly.
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Fees. There
is no monthly charge for this service. There is a $5.00
monthly inactivity fee after 30 days of non-use. Other
fees include a $30.00 insufficient funds fee if there are
not enough funds available to cover the requested bill
payment. There is a $15.00 stop payment fee if you wish
to stop a bill payment request and there is a $5.00 charge
for a copy of a cleared bill payment check. The total amount
of your monthly fees will be deducted from your share draft
checking account on approximately the fifth business day
of each month for the previous month's charges. Changes
may be made from time to time and we will give you prior
notice either in writing or electronically.
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Termination. You may terminate your use of the Service at any time by
contacting your Credit Union. You must notify us at least
ten (10) days prior to the date on which you wish to have
your Service terminated. If you have scheduled payments
with an Account Debit Date within this ten-day period,
you must separately cancel those payments pursuant to paragraph
15 of this Agreement. If we have not completed processing
your termination request and you have not otherwise cancelled
a payment, you will be responsible for payments with Account
Debit Dates during the ten (10) days following our receipt
of your written notice of termination. Your notice of termination
will be confirmed by mail. Subject to applicable law, we
may terminate your use of the Service, in whole or in part,
at any time without notice if the Credit Union notifies
us that it has not received the required fee, if any, when
due to the Credit Union, if you do not comply with the
terms of this Agreement, or the agreements governing your
Accounts, or if your Designated Bill Account or Billing
Account is not maintained in good standing, and no other
Designated Bill Paying Account and Billing Account has
been designated. We may also terminate your use of the
Service for any other reason by giving you thirty (30)
days notice. Termination will not affect your liability
or obligation under this Agreement for transactions that
we have processed on your behalf. If you would like to
designate a different Account for service charge deductions,
you must notify the Credit Union.
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Business
Days. Our Business Days are Monday through Friday.
Federal Reserve and Credit Union holidays are not included.
You may use the Service twenty-four (24) hours a day,
seven (7) days a week, except during maintenance periods,
for the scheduling, modification or review of payment
orders, however, bill payments can be processed only
on a Business Day.
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Confidentiality. We will disclose information to third parties about your
Accounts or the transfers you make:
(a)
Where it is necessary for completing transfers and bill payments,
or
(b)
In order to verify the existence and condition of your Account
for a third party, such as a credit bureau or merchant, or
(c)
In order to comply with government agency, court orders, or
applicable law, or
(d)
To protect the interests of the bank or of the public, such
as to prevent fraud or a crime, or
(e)
To protect the interests of the credit union, such as in collection
of a debt, or
(f)
If we have your express or implied consent.
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Consumer
Liability. Tell us at once if you believe your User
ID and Password has been lost or stolen. Telephoning
is the best way of keeping your possible losses to a
minimum. You could lose all the money in your account
in addition to your maximum overdraft line of credit.
If you believe your User ID and Password has been lost
or stolen, and you tell us within two (2) Business Days
after you learn of the loss or theft, you can lose no
more than $50.00 if someone used your User ID and Password
without your permission.
***If
you do not tell us within two (2) Business Days after
you learn of the loss or theft of your User ID and Password,
and we can prove that we could have stopped someone from
using your User ID and Password had we known of the theft,
you could be liable for the loss up to $500.00.***
- Contact in Event of Unauthorized Transfer. If
you believe your User ID and Password has been
lost or stolen, or that someone to whom you have
granted authority to use your User ID and Password
has exceeded such authority, or that someone
has transferred or may transfer money from your
Account(s) without your permission, call us immediately
at
(215)
788-5270 or (800) 450-5656 (nationwide)
or
write:
Bucks
First FCU
2104 Bath Road
Bristol, PA 19007
or
email:
ms@bucksfirstfcu.org
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Limitation
of Liability. Except as otherwise provided
in this Agreement or by law, we are not responsible
for any loss, injury or damage, whether direct,
indirect, special or consequential, caused
by the Service or the use thereof or arising
in any way out of the maintenance of the
Internet Bill Payer Web Site, even if we
have been advised of the possibility of such
damages or losses. We are not responsible
for any loss, damage or injury resulting
from an interruption in your electrical power
or telephone; the disconnecting of your telephone
line by your local telephone company or from
deficiencies in your line quality, the failure
or unavailability of internet access; problems
with internet service providers, any defect
or malfunction of your PC, modem, or telephone
line.
MYCU
SERVICES, LLC MAKES NO WARRANTY, EXPRESS OR
IMPLIED, TO YOU CONCERNING THE SERVICE, INTERNET
BILL PAYER WEB SITE, EQUIPMENT, BROWSER OR
OTHER SERVICES INCLUDING, BUT NOT LIMITED TO
ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR PARTICULAR PURPOSE OR NONINFRINGEMENT OF
THIRD-PARTY RIGHTS, UNLESS DISCLAIMING SUCH
WARRANTY IS PROHIBITED BY LAW.
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Entire
Agreement. This Agreement constitutes
the complete and exclusive agreement between
you and us related to the Service. Any other
agreement or disclosure with respect to your
Accounts and/or fees for the services made
by or with your Credit Union is separate
and distinct from this Agreement.
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Waivers. No delay or omission by us in exercising any
rights or remedies hereunder shall impair such
right or remedy or be construed as a waiver
of any such right or remedy. Any single or
partial exercise of a right or remedy by us
shall not preclude us from further exercise
or the exercise of any other right or remedy.
No waiver shall be valid unless in writing
and signed by us.
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Assignment. You may not assign this Agreement to any other
party. We may assign this Agreement or delegate
any or all of our rights and responsibilities
under this Agreement to any third parties.
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Governing
Law. This Agreement shall be governed
by and construed in accordance with the laws
of Commonwealth of Pennsylvania without regard
to that state's conflict of law provisions.
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Arbitration. IF A DISPUTE ARISES OUT OF OR RELATES TO THIS
AGREEMENT AND IF SAID DISPUTE CANNOT BE SETTLED
THROUGH DISCUSSIONS, YOU AGREE THAT ANY CONTROVERSY
OR CLAIM ARISING OUT OF OR RELATING TO THIS
AGREEMENT, OR INVOLVING THE CONSTRUCTION OR
APPLICATION OF ANY OF THE TERMS, COVENANTS
OR CONDITIONS OF THIS AGREEMENT, BE SETTLED
BY ARBITRATION TO BE HELD IN THE METROPOLITAN
AREA OF HARRISBURG, PENNSYLVANIA IN ACCORDANCE
WITH THE RULES OF THE AMERICAN ARBITRATION
ASSOCIATION, AND JUDGMENT UPON THE AWARD RENDERED
BY THE ARBITRATOR(S) SHALL BE BINDING UPON
YOU AND MAY BE ENTERED IN ANY COURT HAVING
JURISDICTION THEREOF.
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Amendments. We may amend or change any of the terms and
conditions of this Agreement at any time upon
reasonable electronic notice to you. If you
do not agree to the change or amendment, you
may notify us prior to the effective date of
the change or amendment and cancel your access
to the Service. Your continued use of the Service
after the effective date of change will be
deemed acceptance of the change or amendment.
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Severability. If any provision of this Agreement is determined
to be void or invalid, the remainder of this
Agreement shall remain in full force and effect.
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