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Important
Account Disclosure Information
You must read the following
important disclosure statement and be a BFFCU member before applying
for Bucks On-Line Access.
THE BUCKS ON-LINE DISCLOSURE
Bucks First Federal Credit Union (BFFCU or we) and the below named
member(s) (member or you) hereby agree as follows:
Bucks On-Line Services
Member hereby applies to BFFCU for Bucks On-Line services.
In order to remain eligible for Bucks On-Line, member must remain
a member of BFFCU in good standing. The following transactions
may be performed by the member through Bucks On-Line:
- Transfers. You may transfer funds between
your BFFCU Share or Loan Accounts. Transfers from any share
except Share Draft (Checking) are limited to six (6) per calendar
month in any combination of online, pre-authorized and telephone
transfers.
Transfers done through Bucks On-Line DO NOT immediately charge
or credit your account. Transfers will be effective the next
business day after the date of such transaction.
- Additional Services. From time to time,
BFFCU will announce additional services, which are available
through Bucks On-Line. Your use of these services will constitute
acceptance of the terms and conditions presented at the time
they are announced.
- Access Limitations. BFFCU reserves the
right to limit the amount of on-line access per month or per
session.
Operating Systems
Our internet home banking site is designed to operate using
world wide web technologies and protocols, which are adaptable
to a wide range of systems. The home banking section uses SSL
encryption and requires a browser with a current (unexpired)
Thawte Root CA Security Certificate. We check your certificate
and provide update information, if necessary, when you enter
the home banking site.
Bucks On-Line PIN (Personal Identification Number)
You hereby acknowledge that you have reviewed and read the
appropriate disclosure pertaining to Bucks On-Line and agree
to the terms of the disclosure. You agree that use of Bucks
On-Line by other persons will give them access to any of your
Share, Share Draft, IRA, Certificate and Loan Accounts. Access
to a member account will be by means of a member's PIN. You
agree not to make your PIN available to any other person. If
you believe your PIN has been lost or stolen or that someone
has transferred or may transfer money from your account without
your permission, call (215) 788-5270 between 9a.m. and 5 p.m.
Monday through Friday, or write us at 2104 Bath Rd., Bristol,
PA 19007.
You may change your PIN at any time from within the Bucks On-Line
service. We suggest you change your PIN from time to time and
do so immediately if you believe another person has gained access
to this information.
Liability for Unauthorized Transfers
- Liability disclosure. Tell us AT ONCE if
you believe your PIN has been lost or stolen and immediately
change your PIN. Telephoning is the best way of limiting your
potential losses. You could lose all the money in your account.
If you tell us within two (2) business days, you can lose
no more than $50 if someone used your PIN without your permission.
If you do NOT tell us within two (2) business days after you
learn of the loss or theft of your PIN, and we can prove we
could have stopped someone from using your PIN without your
permission if you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did not
make, tell us at once. If you do not tell us within sixty
(60) days after the statement was mailed to you, you may
not get back any money you lost after the sixty (60) days
if we can prove that we could have stopped someone from
taking the money if you had told us in time.
If a good reason kept you from telling us, we will extend
the time periods.
- Address and telephone number. If you believe
your PIN has been lost or stolen or that someone has transferred
or may transfer money from your account without your permission,
call:
(215) 788-5270 or (800) 450-5656 (nationwide)
or write:
Bucks First FCU
2104 Bath Road
Bristol, PA 19007
Charges
BFFCU does not intend to charge a fee for this service. We
do, however, reserve the right to do so in the future and will
provide 30 days advance notice to all users through the system.
Statements
All transactions generated by you through Bucks On-Line and
any Bucks On-Line fees will appear on your monthly or quarterly
statement.
Our Liability
If we do not complete a transfer to or from your account on
time or in the correct amount according to our agreement with
you, we will be liable for your losses or damages. However,
there are some exceptions. We will not be liable, for instance:
- If, through no fault of ours, you do not have enough money
in your account to make the transfer;
- If the Bucks On-Line equipment or software was not working
properly and you knew about the breakdown when you started
the transfer;
- If circumstances beyond our control (such as fire or flood)
prevent the transfer despite reasonable precautions that we
have taken.
We shall not be responsible for any other loss, damage or injury
whether caused by the equipment, software and/or the Bucks On-Line
service, nor shall we be responsible for any direct, indirect,
special or consequential damages arising in any way out of the
installation, use or maintenance of your equipment, software
and/or Bucks On-Line, except where the law requires a different
standard. We do not make any warranties concerning the equipment,
the software or any part thereof, including, without limitations,
any warranties of fitness for a particular purpose or warranties
of merchantability.
Errors and Questions
In case of errors or questions about your electronic transfers,
telephone us at (215) 788-5270 or write us at 2104 Bath Rd.,
Bristol, PA 19007 or email us at
as soon as you can. We must hear from you no later than sixty
(60) days after you learn of the error. You will need to tell
us:
- Your name and account number;
- Why you believe there is an error and the dollar amount
involved;
- Approximately when the error took place.
If you tell us orally, we may require that you send us your
complaint or question in writing within ten (10) business days.
We will tell you the results of our investigation within ten
(10) business days and correct any error promptly. If we need
more time, we may take up to forty-five (45) days to investigate
the complaint, but you will have the use of the funds in question
after the ten (10) business days. If we ask you to put your
complaint or question in writing and we do not receive it within
ten (10) business days, we may not credit your account during
the investigation.
If we decide that there was no error, we will send you a written
explanation within three (3) business days after we finish our
investigation. You may ask for copies of the documents that
we used in our investigation.
If you need more information about our error resolution procedures,
call us at the telephone number shown above.
9. Business Day
Our business days are Monday through Friday. Holidays not
included.
10. Governing Law
This agreement shall be governed by and constructed in accordance
with the laws of the State of Pennsylvania.

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