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Important Account
Disclosure Information
You must read the following
important disclosure statement and be a BFFCU member before applying
for Internet Bill Payer services.
BUCKS
FIRST F.C.U. INTERNET BILL PAYER SERVICES
CONSUMER AGREEMENT AND INITIAL DISCLOSURES
On behalf of your Credit Union,
and pursuant to an agreement between your Credit Union and MYCU
Services, LLC, MYCU Services, LLC offers the Internet Bill Payer
Services through this web site.
Electronic
Disclosures: After you have carefully read this Agreement in its
entirety, please indicate your consent to the same and to receiving
this Agreement and Initial Disclosure ("Agreement")
electronically by clicking "I Accept". If you are not in
agreement with this Agreement, please exit this web site. YOUR USE OF
THIS WEB SITE SHALL CONSITUTE YOUR AGREEMENT TO THE TERMS OF THIS
AGREEMENT. We suggest that you print a copy of this Agreement for
future reference. Terms pertaining to fees and contact persons for
problems will be separately disclosed by the Credit Union.
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Definitions.
As used in this Agreement, Account(s) refers to your
Share Draft Checking account you have with our Credit Union;
Member Services Agreement refers to the agreement between
you and Credit Union containing the terms and conditions governing
your Accounts; Billing Account means the account you
have designated to be charged for all fees and charges, if any,
associated with the Services; Business Day(s) means Monday
through Friday, except Federal Reserve holidays and any additional
day the Credit Union is closed; Designated Bill Paying Account(s)
means the designated checking account(s) at the credit union
from which we make payments on your behalf pursuant to this
Agreement (the Designated Bill Paying Account may be the same
as the Billing Account); Internet Bill Payer Web Site
refers to this web site wherein the Services are offered via
the Internet; the Service(s) refers to collectively,
any or all programs, software, products and services offered
by MYCU Services, LLC which allows you to pay bills via an Internet
connection; Software License Agreement(s) means the software
license agreements governing your use of the Financial Software;
we, us or our refers to MYCU Services, LLC; you or
your refers to the person(s) subscribing to or using the
Service.
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The
Service. You may use an Internet connection to access the
Internet Bill Payer Web Site and direct us to make payments
from your Designated Bill Paying Account(s) to third parties
("Payees") that you have selected in advance to receive
payments.
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Software
and Equipment Requirements. You may access the Internet
Bill Payer Web Site via the Internet. In order to use the Service,
your Internet device must meet the minimum requirements. You
may use any browser that supports 128-bit encryption; Netscape
Navigator 4.0 or higher, Internet Explorer 4.5 or higher. MYCU
Services, LLC may change these requirements from time to time.
If any of these requirements change, you will be notified of
such change at the time you log on to the Internet Bill Payer
Web Site.
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Your
User ID and Password. You will be assigned a personal User
ID and a Password which you will use to obtain access to the
Internet Bill Payer Web Site. You authorize us to follow any
instructions entered through the Service using your User ID
and Password. Because your User ID and Password can be used
to access your Account(s) and to access information about these
Account(s), you should treat your User ID and Password with
the same degree of care and secrecy that you use to protect
your ATM security code and other sensitive financial data. We
may ask you to change your User ID and Password from time to
time for security reasons. You agree not to use any language
that is abusive, harassing, libelous, defamatory, and obscene
or threatening when defining your Password or any other personalization
of your Account(s).
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Sharing
Your User ID and Password with Others. You agree not to
give or make available your User ID, Password, or account number(s)
to any person who is not authorized to access your Designated
Bill Paying Account and other Accounts. If someone to whom you
have granted authority to use your User ID and Password exceeds
such authority, you are fully liable for all payments made by
such person until you have notified us that you have terminated
the authority granted to such person and have given us a reasonable
period of time to act upon such notice. We may require that
you put such notice in writing. Upon receipt of such notice
we may require you to immediately change your User ID and Password,
and to identify the person or persons you believe to have exceeded
such authority. You agree to cooperate with us in the investigation
and prosecution of any person who has obtained and used your
User ID and Password without your authorization and/or in excess
of your authority.
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Bill
Payments. You may make payments through the Service to any
business, merchant, or professional with a valid address that
generates a bill or invoice for products or services provided
on your behalf. We reserve the right to refuse to allow you
to designate any particular payee or class of payee. You may
also make payments through the Service to individuals for non-business
purposes. Payments may be made only to payees with a U.S. payment
address. We will not be liable for any payment of alimony, child
support, taxes, or other governmental fees or court-ordered
payments through the Service.
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Your
Payee List. You must provide sufficient information about
each payee ("Payee Information") as we may request
from time to time, in order to ensure proper payment to each
of your designated payees. This information may include the
name, address and phone number of the payee and your Payee Account
number. You agree that we may obtain information regarding your
Payee Accounts in order to facilitate proper handling and crediting
of your payments and you authorize your payees to release such
information to us. You can enter your Payee Information, as
well as additions, deletions and modifications to Payee Information
via an Internet connection to the Internet Bill Payer Web Site.
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Scheduling
Bill Payments. To electronically schedule a payment, follow
the simple instructions in the Online Help file. Payments may
range in amounts up to Ten Thousand Dollars ($10,000.00). When
you schedule a bill payment, you authorize us to withdraw the
amount of your payment from your Designated Bill Paying Account.
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Processing/Delivery
of Your Bill Payments. You may schedule payments to be processed
on a future date, on the same date each month, or by any of
the available schedule methods, subject to the restrictions
in this Agreement. We deduct the amount of your payment from
your Designated Bill Paying Account on the date that you scheduled
the payment to be processed ("Account Debit Date").
Although you may schedule bill payments by using the Service
twenty-four hours a day, seven days a week, payments can be
processed only on Business Days, subject to system availability.
If the Account Debit Date falls on a weekend or holiday, your
payment will be processed on the previous Business Day. We may
refuse to process your payment if sufficient funds, including
funds available under any overdraft plan, are not available
in your Designated Bill Paying Account on the Account Debit
Date. When scheduling a new payee, please schedule your first
(1st) payment to such payee at least ten (10) business
days prior to the date your payment is due, excluding any applicable
grace periods (the "Due Date"). After your initial
payment to a respective payee, you must instruct us to process
subsequent payments at least five (5) Business Days prior to
the Due Date. We are not responsible for any loss you may incur
as a result of your failure to schedule a payment to be processed
in accordance with this Agreement. Once you schedule a payment,
the Account Debit Date will automatically be displayed on your
computer screen.
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How
Bill Payments are Made. We may remit your payments by mailing
your payee a paper check, by electronic funds transfer, or by
other means. We send all checks through the United States mail.
We are not responsible for postal delays or processing delays
by the payees. Occasionally, a payee chooses not to participate
in the service, or may be unable to process payments in a timely
manner. In such cases, we may decline to make future payments
to these payees, in which case we will send you a notice regarding
the same.
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Same
Day Bill Payments. You may schedule a bill payment to be
processed on the same day that you scheduled the payment if
we receive instructions before 5:00 a.m. Eastern Standard Time,
USA, on a Business Day ("Same Day Payment").
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Future
Bill Payments. You may schedule a payment to be processed
on any future Business Day within one (1) year from the date
you scheduled the payment ("Future Payment").
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Recurring
Bill Payments. You may schedule payments to be automatically
processed in a fixed amount on the same date every month, or
by any of the other available payment methods (a "Recurring
Payment"). The date on which a Recurring Payment is scheduled
to be processed is referred to below as the "Recurring
Payment Date." If a Recurring Payment Date is a day which
does not exist in a certain month, the payment will be processed
on the last Business Day of the month. For example, if you schedule
a payment for the 31st of each month, your payment
for the month of April will be processed on or before the 30th
of April. If the Recurring Payment Date falls on a day other
than a Business Day in any month, your payment will be processed
the prior Business Day. For example, if you schedule a Recurring
Payment to be processed on the fifth (5th) of each
month, and August 5th is a Saturday, your payment for August
will be processed on August 4th.
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Guarantee
for Bill Payments. We will reimburse you for any late payment
fees or penalties you are charged, up to a maximum of $50.00
per scheduled payment, as a result of our failure to deliver
a payment made to a business by the scheduled Due Date if you
meet each of the following obligations:
You must properly
schedule the payment to be processed at least five Business Days
prior to the Due Date. For Same Day Payments, this means that you
must schedule your payments to be processed before 5:00 a.m.
Eastern Time, USA, on a Business Day at least five Business Days
prior to the Due Date. Mortgage payments differ from other
Recurring Payments in the following manner: if your mortgage
payment is due on the first of each month with a fifteen day grace
period, then you must schedule your mortgage payment to be
processed on or before the third calendar day of each month, or the
payment guarantee will not apply.
You must provide us
with the correct payee name, address, Due Date, account information
and the correct payment amount. We shall not be liable for fees
assessed as a result of your failure to schedule payment of the
sufficient amount due to a payee.
Your Designated Bill
Paying Account, including any overdraft protection, must contain
sufficient funds to complete the payment or transfer on the Account
Debit Date.
The
payment must be made to a business. We will not reimburse any late
payment fees assessed to you by individuals
The
late payment fee or penalty or the method of calculation must be
published by the payee prior to the Due Date.
Your
Internet device, Operating system software, telephone line, and
Internet service provider must be functioning properly.
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Stopping
or Modifying Bill Payments. You may modify or cancel the
payment amount and the Account Debit Date of any scheduled payments
via the web site at any time prior to 5:00 a.m. Eastern Time,
USA, on the Account Debit Date.
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Reviewing
Payments. Records of past payments and payments scheduled
for the future are stored at this Internet Bill Payer Web Site.
The number of records that can be stored depends on the amount
of the available space on the system.
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Incomplete
Payments. If we remit your payment to a payee by mailing
your payee a check, and the check has not been presented for
payment within our payment cut-off period, we will investigate
the status of the check. If the payee cannot be reached, or
the payment is to an individual and the check has not been presented
for payment ninety (90) days after the Account Debit Date, we
may place a stop payment order on the check and credit your
account accordingly.
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Fees.
There is no monthly charge for this service. There is a $5.00 monthly
inactivity fee after 30 days of non-use. Other fees include a $30.00
insufficient funds fee if there are not enough funds available to cover
the requested bill payment. There is a $15.00 stop payment fee if you wish
to stop a bill payment request and there is a $5.00 charge for a copy of a
cleared bill payment check. The total amount of your monthly fees will be
deducted from your share draft checking account on approximately the fifth
business day of each month for the previous month's charges. Changes may
be made from time to time and we will give you prior notice either in
writing or electronically.
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Termination.
You may terminate your use of the Service at any time by contacting
your Credit Union. You must notify us at least ten (10) days
prior to the date on which you wish to have your Service terminated.
If you have scheduled payments with an Account Debit Date within
this ten-day period, you must separately cancel those payments
pursuant to paragraph 15 of this Agreement. If we have not completed
processing your termination request and you have not otherwise
cancelled a payment, you will be responsible for payments with
Account Debit Dates during the ten (10) days following our receipt
of your written notice of termination. Your notice of termination
will be confirmed by mail. Subject to applicable law, we may
terminate your use of the Service, in whole or in part, at any
time without notice if the Credit Union notifies us that it
has not received the required fee, if any, when due to the Credit
Union, if you do not comply with the terms of this Agreement,
or the agreements governing your Accounts, or if your Designated
Bill Account or Billing Account is not maintained in good standing,
and no other Designated Bill Paying Account and Billing Account
has been designated. We may also terminate your use of the Service
for any other reason by giving you thirty (30) days notice.
Termination will not affect your liability or obligation under
this Agreement for transactions that we have processed on your
behalf. If you would like to designate a different Account for
service charge deductions, you must notify the Credit Union.
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Business
Days. Our Business Days are Monday through Friday. Federal
Reserve and Credit Union holidays are not included. You may
use the Service twenty-four (24) hours a day, seven (7) days
a week, except during maintenance periods, for the scheduling,
modification or review of payment orders, however, bill payments
can be processed only on a Business Day.
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Confidentiality.
We will disclose information to third parties about your Accounts
or the transfers you make:
(a) Where it is necessary
for completing transfers and bill payments, or
(b) In order to verify
the existence and condition of your Account for a third party, such
as a credit bureau or merchant, or
(c) In order to comply
with government agency, court orders, or applicable law, or
(d) To protect the
interests of the bank or of the public, such as to prevent fraud or a
crime, or
(e) To protect the
interests of the credit union, such as in collection of a debt, or
(f) If we have your
express or implied consent.
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Consumer
Liability. Tell us at once if you believe your User ID and
Password has been lost or stolen. Telephoning is the best way
of keeping your possible losses to a minimum. You could lose
all the money in your account in addition to your maximum overdraft
line of credit. If you believe your User ID and Password has
been lost or stolen, and you tell us within two (2) Business
Days after you learn of the loss or theft, you can lose no more
than $50.00 if someone used your User ID and Password without
your permission.
***If you do
not tell us within two (2) Business Days after you learn of
the loss or theft of your User ID and Password, and we can prove
that we could have stopped someone from using your User ID and
Password had we known of the theft, you could be liable for
the loss up to $500.00.***
- Contact in Event of Unauthorized Transfer.
If you believe your User ID and Password has been lost or stolen,
or that someone to whom you have granted authority to use your
User ID and Password has exceeded such authority, or that someone
has transferred or may transfer money from your Account(s) without
your permission, call us immediately at
(215)
788-5270 or (800) 450-5656 (nationwide)
or
write:
Bucks
First FCU
2104 Bath Road
Bristol, PA 19007
or
email:
ms@bucksfirstfcu.org
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Limitation
of Liability. Except as otherwise provided in this Agreement
or by law, we are not responsible for any loss, injury or damage,
whether direct, indirect, special or consequential, caused by
the Service or the use thereof or arising in any way out of
the maintenance of the Internet Bill Payer Web Site, even if
we have been advised of the possibility of such damages or losses.
We are not responsible for any loss, damage or injury resulting
from an interruption in your electrical power or telephone;
the disconnecting of your telephone line by your local telephone
company or from deficiencies in your line quality, the failure
or unavailability of internet access; problems with internet
service providers, any defect or malfunction of your PC, modem,
or telephone line.
MYCU SERVICES, LLC
MAKES NO WARRANTY, EXPRESS OR IMPLIED, TO YOU CONCERNING THE
SERVICE, INTERNET BILL PAYER WEB SITE, EQUIPMENT, BROWSER OR
OTHER SERVICES INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR NONINFRINGEMENT
OF THIRD-PARTY RIGHTS, UNLESS DISCLAIMING SUCH WARRANTY IS PROHIBITED
BY LAW.
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Entire
Agreement. This Agreement constitutes the complete and exclusive
agreement between you and us related to the Service. Any other
agreement or disclosure with respect to your Accounts and/or
fees for the services made by or with your Credit Union is separate
and distinct from this Agreement.
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Waivers.
No delay or omission by us in exercising any rights or remedies
hereunder shall impair such right or remedy or be construed
as a waiver of any such right or remedy. Any single or partial
exercise of a right or remedy by us shall not preclude us from
further exercise or the exercise of any other right or remedy.
No waiver shall be valid unless in writing and signed by us.
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Assignment.
You may not assign this Agreement to any other party. We may
assign this Agreement or delegate any or all of our rights and
responsibilities under this Agreement to any third parties.
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Governing
Law. This Agreement shall be governed by and construed in
accordance with the laws of Commonwealth of Pennsylvania without
regard to that state's conflict of law provisions.
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Arbitration.
IF A DISPUTE ARISES OUT OF OR RELATES TO THIS AGREEMENT AND
IF SAID DISPUTE CANNOT BE SETTLED THROUGH DISCUSSIONS, YOU AGREE
THAT ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO
THIS AGREEMENT, OR INVOLVING THE CONSTRUCTION OR APPLICATION
OF ANY OF THE TERMS, COVENANTS OR CONDITIONS OF THIS AGREEMENT,
BE SETTLED BY ARBITRATION TO BE HELD IN THE METROPOLITAN AREA
OF HARRISBURG, PENNSYLVANIA IN ACCORDANCE WITH THE RULES OF
THE AMERICAN ARBITRATION ASSOCIATION, AND JUDGMENT UPON THE
AWARD RENDERED BY THE ARBITRATOR(S) SHALL BE BINDING UPON YOU
AND MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF.
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Amendments.
We may amend or change any of the terms and conditions of this
Agreement at any time upon reasonable electronic notice to you.
If you do not agree to the change or amendment, you may notify
us prior to the effective date of the change or amendment and
cancel your access to the Service. Your continued use of the
Service after the effective date of change will be deemed acceptance
of the change or amendment.
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Severability.
If any provision of this Agreement is determined to be void
or invalid, the remainder of this Agreement shall remain in
full force and effect.
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